Office of the Privacy Commissioner of Canada
Complaint under section 11 of PIPEDA against a freelancing platform: file it with four attachments, dated 29 September, and give a file number.
The letter ·
Complaint under section 11 of PIPEDA against Freelancer - faxed 29 September 2026, attachments for the file
Hello,
We corresponded on files PA-075049 and PIPEDA-054606. This message concerns a new complaint under section 11 of PIPEDA. The respondents are Freelancer International Pty Limited and Freelancer Technology Pty Limited, which operate freelancer.com.
I faxed the complaint to the Intake Unit at [phone] on 29 September 2026. The fax service confirmed delivery at 02:54 Eastern time. At 02:49 the same complaint with 4 attachments went to [email]. The mail server of priv.gc.ca rejected it: "550 5.4.1 Recipient address rejected: Access denied".
Your online complaint form does not take this complaint. I answered that another body is dealing with the same conduct. The form then showed the page "Other ongoing process" and removed the Next button. Those processes run before Australian bodies under Australian law, and the form has no field to state that.
Attached are the complaint as faxed and the 4 documents it relies on:
1. my access request of 16 August 2026;
2. the reply of Freelancer of 7 September 2026;
3. my reply of 7 September 2026;
4. my letter of 24 September 2026.Place the complaint and the 4 attachments on file with 29 September 2026 as the date of receipt. Send me the file number and written confirmation of receipt by 9 October 2026. Where the Intake Unit does not open a file, state the provision of PIPEDA it relies on and name the person who decided.
Respectfully,
Danilo Dzyuban
Attachments: COMPLAINT-OPC-2026-09-29.pdf, 2026-08-16-my-PIPEDA-access-request.txt, 2026-09-07-Freelancer-reply-Owen-Smith.txt, 2026-09-07-my-reply-to-Freelancer.txt, 2026-09-24-my-followup-to-Freelancer.txt
Answer 2 Oct The officer forwarded it to Intake and will not handle the file.