Ombudsman for Banking Services and Investments
The bank’s letter of 31 August attached; a file number and an investigator.
The letter ·
RE: TD Bank
Hello,
TD Bank, Case 19698776, 368.75 CAD.
Attached, as you asked on 1 September 2026, is the letter of the TD Senior Customer Complaints Office of 31 August 2026.
With that letter TD ended its internal process. The 56 days from my written complaint of 10 August 2026 also end on 5 October 2026. OBSI's mandate is engaged on both grounds.
Open the file and confirm in writing by 14 October 2026 the OBSI file number and the investigator assigned.
The Financial Consumer Agency of Canada holds the same matter under reference CIC-2026-34179.
This exchange goes into the public record at https://dzyuban.com/legal/record/
Respectfully,
Danilo Dzyuban
Attachments: TD-SCCO-letter-2026-08-31-Case-19698776.pdf
Answer 6 Oct Answered.